Constructed entirely of bamboo, the prototype ZERI pavilion in Maneres, Colombia
SERVICES FRAMEWORK
ZERI

Sustainnovation Consulting approaches each client engagement using a Services Framework that is at once comprehensive and flexible.  This holistic framework builds upon established sustainability principles, offering a wide variety of tools and methodologies that can be “plugged in” to satisfy the client’s particular needs in establishing a unique sustainability program.  In this way, the Services Framework flexibly adapts to the client’s specific circumstances. 

The Services Framework is an integrated model consisting of three layers: Basis, Foundation, and Delivery.  All three layers or systems are interconnected and dependent on one another.

Basis
Sustainability is generally defined as meeting human needs without compromising the ability of future generations to meet their own needs.[1]   In the business context, for a business to be truly sustainable it must embrace the so-called Triple Bottom Line [2] concept, in which financial results (financial capital) are balanced with human equity (social capital) while protecting the ecosystem (natural capital).  The Sustainnovation Consulting Services Model thus adopts the three elements of the Triple Bottom Line as its Basis shown below:

Sustainnovation Services Framework basis

The Financial element consists of the traditional economic benefits pursued by any commercial enterprise – monetary profit, Return on Investment, etc. and the conventional means engaged in the pursuit of profitability.  The Services Framework thus recognizes that any business enterprise must maintain robust financial performance to survive.

The Human element recognizes the value of human capital throughout society and seeks to establish a system of complementary business practices that respond to the needs of the workers, community, and region in which a company conducts its business.  Often linked to Corporate Social Responsibility (CSR), the Human element seeks to eliminate exploitive labor practices, protect worker health and safety, and share equitable financial gains with upstream producers of raw materials.

The Ecosystem element distinguishes the natural order as the ultimate source and repository of every material thing that sustains life on the planet.  Environmental sustainability as a policy and practice embraces the long term viability and promotion of natural resources, protects the air and water from the pollution of unused byproducts of operations, and fosters increased efforts by industry to make products that can be reused, repurposed, or recycled.

 

Foundation
While the Basis establishes the ultimate objectives – the “what” of sustainability - the Foundation deals with the “how”.   Starting with the movement toward environmental awareness beginning in the 1950’s, scientists, economists, academics, policy leaders, and business people have amassed a tremendous body of knowledge on sustainability – in effect, creating a “science” of sustainability based on existing principles of traditional economics, the physical and biological sciences, and the social sciences.

Sustainnovation Services Framework foundation

The Sustainnovation Services Framework is firmly based on this body of knowledge.  In particular, we draw heavily upon the principals and our training in The Natural Step and ZERI, from advanced degrees in traditional academic disciplines including engineering and social sciences combined with industry experience in economics, management, engineering, social sciences, and education. 

 

Delivery
The Delivery layer represents the interface between Sustainnovation Consulting and the client.  Essentially, our delivery model is a Project Management methodology attuned to the requirements of managing a sustainability program. The model contains several important characteristics:

The Delivery model is a methodology comprised of four components, each with education at its core: assessment, planning, building, and maintenance.


Sustainnovation Services Framework delivery model


[1] See, for example, the Brundtland Report, so called after the Norwegian Prime Minister who chaired the UN commission that authored it: United Nations. 1987. Our Common Future -Report of the World Commission on Environment and Development.  General Assembly Resolution 42/427, 4 August 1987.  Available at http://www.anped.org/media/brundtland-pdf.pdf.

[2] John Elkington, Cannibals with Forks, the Triple Bottom Line of the 21st Century

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